Community
Pet owners and their pets, shaping the future
Advancing science
Questions designed for real-world challenges
Valued expertise
Your voice is heard and will help shape tomorrow's products
Q&A
We answer your questions
What is the purpose of the Pet Vox platform?
Pet Vox is a platform where pet owners, breeders, and pet professionals share their daily experiences through simple surveys on any topic related to a pet’s life. By telling us about your challenges, needs, and daily routines, you give brands and researchers the real-world insights they need to create better food, better care, and happier lives for our pets.
Who can take part in the surveys?
Pet Vox is open to pet owners, breeders, mushers, dog trainers, and Mars associates who own pets. A dedicated platform is also available for veterinary professionals. Each survey is targeted to specific profiles, so you will only receive surveys that match you and your pets.
How often will I receive surveys?
The frequency depends on your profile and the research programmes currently running. Some members may receive several surveys a month, while others may receive fewer depending on how specific the survey criteria are. You will be notified by email as soon as a new survey is available for you.
Are the surveys confidential?
Your answers are strictly confidential and will be used for research purposes only. While your profile helps us match you with the right surveys, your personal data are never shared with third parties and are never used for sales purposes. Only aggregated and anonymised results are shared externally with the teams working on product development.
Do I have to have an account to participate?
No, you can take part in some surveys without creating an account. However, registering allows us to match you with surveys that fit your profile and your pets’ characteristics so that you only receive relevant surveys and never have to re-enter your pets’ information. For surveys requiring pet-specific criteria, a few quick questions may be asked to verify your eligibility even without an account.
Are my personal data protected?
Yes. Pet Vox is fully compliant with GDPR regulations. Your data are stored securely and used solely for research purposes, and you can request their deletion at any time. For more information, please refer to our Privacy Policy.